My thoughts about the service.
Our aim is to provide you with a broad range of high-quality offers at great prices. Please contact us to give us your feedback. This will enable us to adapt our offers to meet your requirements in an optimum manner.
An offer has expired. What should I do?
We're sorry you missed out on an item. Unfortunately, we have to limit the time and quantity of the promotions because this is the only way in which we can provide top offers. In order to make sure you don't miss out on anything else in the future, we recommend that you subscribe to our newsletter, which updates you on the weekly offers every Monday.
Is the portal secure?
Only the employees of our partner companies can access the portal. You will receive your own registration code which belongs to your company only and which you can use to register on the platform. We guarantee totally secure access at all times using the latest security standards and encryption techniques.
How are the shipping costs calculated?
Generally, the delivery is carried out by the Swiss Post. The shipping costs are calculated based on the shipping classes of Swiss Post according to the total weight of the items in the shopping cart. The delivery of orders wine orders is carried out by the Vinolog Service of Swiss Post.
|Weight class shopping cart||Shipping costs (CHF)||Shipping cost Vinolog (CHF)|
|Up to 2 kg||7.00||11.95|
|Up to 10 kg||9.70||11.95|
|Up to 20 kg||15.00||16.50|
|Up to 30 kg||20.50||23.00|
|Bulky goods up to 30 kg||29.00||-|
Exceptions are products which, due to their size or weight, have to be shipped by a forwarding agent.